To prevent data breaches and unauthorized disclosure, we implement strict management protocols by maintaining robust security systems, establishing comprehensive management structures, and ensuring thorough staff education.
Additionally, our website is protected by continuous SSL encryption, ensuring that you can use our services with full peace of mind.
For international users, we manage personal data in accordance with international personal information protection principles. However, please note that we do not guarantee full compliance with the specific legal requirements of all jurisdictions, such as the GDPR.
Purposes of Collection and Use of Personal Information
We collect and use your personal information for the following purposes. We will not use your information for any purpose other than those stated below without your prior consent.
- Processing applications for enrollment or tests, and the shipping of Test Kits and various other products.
- Sending notifications regarding seminars, lectures, research presentations, etc.
- Conducting surveys regarding usage and environment, and providing reports/communications to affiliated medical institutions, supporting members, etc.
- Other purposes of use specified separately.
Provision of Personal Data to Third Parties
We will not provide personal data to third parties without your prior consent, except in the following cases:
- When disclosure is permitted under the Personal Information Protection Act.
- When cooperation is required for a national agency or local public body to carry out duties prescribed by laws and regulations.
Handling of Anonymized Information
When generating anonymized information, we appropriately process and manage it in accordance with the rules of the Personal Information Protection Commission so that specific individuals cannot be identified and the information cannot be restored.
Furthermore, we take safety measures to prevent the leakage of deleted information or information regarding processing methods.
Inquiries Concerning Personal Information
Complaints and consultations regarding the personal information handled by Shinbiosis Corporation are accepted at the following contact point:
Address: 401, 2-1-40 Katamachi, Miyakojima-ku, Osaka-shi, Osaka 534-0025, Japan
Company Name: Shinbiosis Corporation
Personal Information Protection Manager: Mikiko Tanaka
E-mail: info@shinbiosis.com
Requests for Disclosure, etc., of Personal Information
1. Contact Point for Disclosure Requests
Requests from users for disclosure, correction, addition, deletion, or suspension of use will be handled by the Personal Information Protection Manager.
2. Submission Process
For requests from the individual, please submit a “Disclosure Request Form” along with identity verification documents. In the case of an authorized representative, a power of attorney is required.
3. How to Submit
We accept requests by mail or email. Please note that we do not accept verbal requests by telephone.
Last Updated: January 7, 2026