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Cancellation Policy

The purification of the bacteria solution is started on the date of the patient’s transplant.
The purified bacteria solution will not be available for others and cannot be stored.
If you need to cancel or change your transplant date, please contact your transplant institution as soon as possible.

All prices shown include tax.

Cancellation Policy
Intestinal flora transplant course (6 transplants)

The timing for cancellation Refund rate
Before transplantation 
Cancellation after sending an online questionnaire(2) or after an online interview with a concierge. 75%
Cancellation after an online medical examination with a doctor. 50%
Cancellation after an in-person medical examination with a doctor without Intestinal microbiome test. 25%
Cancellation after an online medical examination with a doctor, and offered explanation of test results and fixed of transplant date. 0%
During the transplantation
Cancellation after applying for transplantation. 70%
Cancellation after 1 transplant has been performed. 50%
Cancellation after 2 transplants have been performed. 40%
Cancellation after 3 transplants have been performed. 30%
Cancellation after 4 transplants have been performed. 20%
Cancellation after 4 transplants have been performed. 10%

The following is the policy regarding schedule changes.
Up to 10 days prior to the date
:No fee
From 1 to 9 days prior to the date
:275,000 yen per change (tax included) /one time

Cancellation Policy
Intestinal flora transplant course (3 transplants)

The timing for cancellation Refund rate
Before transplantation
Cancellation after sending an online questionnaire(2) or after an online interview with a concierge. 75%
Cancellation after an online medical examination with a doctor. 50%
Cancellation after an in-person medical examination with a doctor without Intestinal microbiome test. 25%
Cancellation after an online medical examination with a doctor, and offered explanation of test results and fixed of transplant date. 0%
During the transplantation
Cancellation after applying for transplantation. 70%
Cancellation after 1 transplant has been performed. 50%
Cancellation after 2 transplants have been performed. 20%

The following is the policy regarding schedule changes.
Up to 10 days prior to the date
:No fee
From 1 to 9 days prior to the date
:275,000 yen per change (tax included) /one time

Related Sites

Website for Healthcare Professionals

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